Keeping your credit card details up to date ensures your services renew automatically and helps prevent interruptions caused by failed payments.
Updating Your Credit Card Details
- Log in to your client account.
- Click Billing from the main menu.
- Select Payment Methods.
- Click Add New Credit Card to add a new card, or select an existing card and click Edit.
- Enter your updated card details, including:
- Card Number
- Expiry Date
- Cardholder Name
- Security Code (CVV)
- Click Save Changes.
Your updated payment method will now be available for future invoices and automatic payments.
Setting a Default Payment Method
If you have multiple payment methods saved:
- Navigate to Billing > Payment Methods.
- Locate the card you wish to use as your primary payment method.
- Click Set as Default.
Future invoices and automatic renewals will use your default payment method unless changed.
Removing an Old Payment Method
- Go to Billing > Payment Methods.
- Locate the old card.
- Click Delete.
Note: You cannot delete a payment method that is currently set as the default until another payment method has been assigned as the default.
Security Information
For your protection:
- Credit card details are stored securely using industry-standard encryption.
- Full card numbers are never visible through the client area once saved.
- Our staff cannot view your complete credit card details.
Need Assistance?
If you experience any issues updating your payment details, please lodge a support ticket via the client area and our team will be happy to assist.